FAQ
Questions Bend owners ask
What is GEO or AEO?
Generative engine optimization (GEO) and answer engine optimization (AEO) are names for making your business show up in AI answers: Google AI Overviews and AI Mode, ChatGPT, Gemini, Perplexity and voice assistants. For a local business it’s mostly good local SEO done thoroughly, plus making sure the facts about you are clear and consistent everywhere AI tools read.
How do I get my Bend business recommended by ChatGPT?
Give it clear, consistent facts to work with. In BrightLocal’s September 2026 study of 200,000 local AI searches, business websites were 42% of all citations, Google Business Profiles about 28.5% and Yelp about 9.5%. So: a website with a page per service that names Bend, a complete Google profile, steady reviews, and mentions in local publications. Don’t block OAI-SearchBot in robots.txt.
Do AI answers replace Google Maps for local searches?
Not yet. In the same study, Google Maps mentioned a tracked business in 66% of searches, versus 38% for AI Overviews, 33% for ChatGPT and 32% for AI Mode. Maps and your Google Business Profile are still the biggest lever, and they feed Google’s AI answers too.
Why does ChatGPT give different answers every time I ask?
AI answers vary run to run and by location. BrightLocal found only 21–33% of businesses repeat between identical runs, and results shift depending on where in town the search comes from. Test the same prompts several times and track how often you appear, not whether you appear once.
Should I add an llms.txt file?
It doesn’t hurt, but none of the major AI search tools has said it uses one for local results. Your time is better spent on service pages, schema, reviews and your Google profile.
Does blocking AI crawlers protect my content?
It can, but it also keeps you out of the answers. OAI-SearchBot is what ChatGPT search uses to show sites; GPTBot is OpenAI’s training crawler. Google-Extended controls Gemini training but not AI Overviews, which use regular Googlebot. Many local businesses allow the search crawlers and decide separately about training.
How much does AI search optimization cost in Bend?
Bend agencies bundle it into SEO. Posted October 2026 prices: Just By Design $1,250 or $1,950 a month, MDRN SEO $2,500 or $4,000 a month after a $1,500 diagnostic, and Manski Media by consultation. Much of it you can do yourself with the checklist on this page.
Are review incentives OK if they help AI rankings?
No. Google prohibits incentivized reviews, and the FTC’s rule on fake reviews (in effect since October 2024) bans buying them. Ask every happy customer for an honest review with a direct link instead.